Data Deletion Request

Last updated: April 9, 2026

1. Overview

Innovism Enterprises LLP respects your privacy and provides a process for requesting deletion of personal information associated with Viral Suite.

This page applies to information submitted through our website, contact forms, demo requests, support communication, and product usage records that can reasonably be linked to you.

2. How to Submit a Request

To request deletion of your data, email us at [email protected].

Please include the following details in your request:

  • Your full name
  • The email address associated with your enquiry or account
  • Your company name, if applicable
  • A short description of the data or account you want deleted

Using the subject line Data Deletion Request helps us process your request faster.

3. Verification Process

We may ask for reasonable additional information to verify your identity before acting on a deletion request. This helps prevent unauthorized deletion of someone else's information.

4. What Happens Next

After we verify your request, we will review the records associated with your details and take appropriate action within a reasonable period. We may confirm completion of the deletion request or explain why certain information must be retained.

5. What We Will Delete

Where applicable and legally permitted, we may delete or anonymize:

  • Contact details and enquiry records
  • Demo request submissions and related correspondence
  • Account or profile information associated with Viral Suite
  • Other personal information reasonably linked to your request

6. Exceptions and Retention

In some cases, we may retain limited information where required for legal compliance, security, fraud prevention, dispute resolution, or record-keeping obligations. When that happens, we will retain only what is necessary for those purposes.

7. Third-Party Services

If your information has been processed through trusted third-party service providers acting on our behalf, we may coordinate deletion with those providers where appropriate. Some third-party systems may be subject to their own retention or compliance requirements.

8. Contact

If you have questions about this process or want to submit a request, contact us at [email protected].

You can also review our full Privacy Policy.